At Jimmy Choo UK, we aim to deliver your orders quickly, securely, and efficiently. This Shipping Policy explains how your order is processed and shipped.

1. Order Processing

  • Orders are processed within 1–3 business days after successful payment
  • Orders are processed Monday – Friday (excluding holidays)
  • Orders placed on weekends or holidays will be processed on the next business day

Once your order has been shipped, you will receive a shipping confirmation with tracking information.

2. Estimated Delivery Times

Delivery times vary depending on your location:

  • United Kingdom: 8–12 business days
  • International Orders: 12–15 business days

Delivery times are estimates and may be affected by external factors such as customs clearance, weather conditions, or courier delays.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on your delivery location and selected shipping method
  • The final shipping fee will be displayed before completing your purchase

4. International Shipping

We ship to multiple countries worldwide.

For international orders:

  • Delivery times may vary depending on customs procedures
  • Import duties, taxes, or customs fees may apply
  • These charges are the responsibility of the customer

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Jimmy Choo UK is not responsible for orders delivered to incorrect or incomplete addresses provided at checkout.

6. Lost or Delayed Packages

While we work with reliable shipping carriers, delays may occasionally occur.

If your order is delayed or appears lost:

  • Contact the shipping carrier first
  • You may also contact our support team for assistance

7. Contact Information

For any shipping-related inquiries, please contact us:

Jimmy Choo – UK
819 Queen St W
England, EC1 V2NX
United Kingdom

📞 Phone: (934) 213-3823

Business Hours:
Monday – Friday: 09:00 AM – 6:00 PM